Posts
If a different user resolves the problem, then you have two options,
either of which will fix it.
1) Trash one user preference file at a time until you discover the one
that resolves the problem (way too time consuming)
or
2) Trash everything inside the entire user Preferences folder for your
user. Empty the trash, restart, and it should be fixed. Afterward,
you'll need to reset preferences for a number of apps, but that's a
small price to pay, isn't it?
Brian Conner
P. S. I'd guess if you just trashed the QuickTime user preferences file,
you'd be good to go, but that is just a WAG.
Lou Wirth wrote:
> Reinstalled Compressor and .....same problem. Wont open. Its soooo
> baffling as it has always been fine and then overnight. It no longer
> opens.
>
> Yes I can long in as another user but forget that as a regular
> workflow. I have to hop into compressor 10 times a day sending off
> review cuts. Have been using Streamclip in the meantime. But the
> real concern for me is how this critical app just plain broke.
>
> Lou
> On Oct 22, 2009, at 1:40 PM, Andy Edwards wrote:
>
>> You might want to post your findings on the FC- L about the new user
>> setting working. I have never had to do this without doing a full
>> "Flush and Fill" re-install of the OS and all FCP Studio Apps.
>> There might be some gotchas that others have encountered and can
>> help get all that you need into the new account so you can get back
>> to work normally. Glad this worked out.
>>
>> Andy
>>
>> On Oct 22, 2009, at 2:16 PM, Lou Wirth wrote:
>>
>>> Okay. FCP did open with another user setting. And Compressor
>>> opened as well. So what does that mean. How do I clean up my
>>> original user settings?
>>>
>>> Lou
>>> On Oct 22, 2009, at 1:01 PM, Andy Edwards wrote:
>>>
>>>> WARNING*****
>>>> next step as logging into the guest account will wipe out your
>>>> regular log in!!!!******
>>>>
>>>> If you are not running Snow Leopard, go to System Preferences,
>>>> Accounts and create a new user. See if you can launch FCP or
>>>> compressor from the new log in.
>>>>
>>>>
>>>>
>>>> Andy
>>>>
>>>> On Oct 22, 2009, at 1:47 PM, Lou Wirth wrote:
>>>>
>>>>> Gets more interesting now. I opened FCP and it did open. I went
>>>>> to export seq to compressor just to see if compressor would open
>>>>> and FCP froze up. I did a force quit and now FCP won't open at
>>>>> all. I click the icon and it bounces in the dock but then
>>>>> stops. Not even an "app quit unexpectedly" message. Just won't
>>>>> open. Does this give you another clue to the problem?
>>>>>
>>>>> Lou
>>>>> On Oct 20, 2009, at 8:26 PM, Andy Edwards wrote:
>>>>>
>>>>>> Sorry about the simple things. Couldn't get a grasp of how much
>>>>>> you knew :-) Are you running Snow Leopard by chance or just
>>>>>> Plain Leopard or even Tiger? Did you try and launch batch
>>>>>> Monitor by itself and see if anything was still running in the
>>>>>> background? Sorry to be asking so many questions, but just
>>>>>> trying to grasp what might be the problem. I've had Compressor
>>>>>> be a pain in the butt for a few weeks and only an Apple update
>>>>>> and a re-install helped cure the issue. Maybe try some of the
>>>>>> Compressor repair links others have sent and see if they help.
>>>>>>
>>>>>> Andy
>>>>>>
>>>>>> On Oct 20, 2009, at 5:51 PM, Lou Wirth wrote:
>>>>>>
>>>>>>> Did all that. I've been trouble shooting macs for very long
>>>>>>> time so I did some of the standard stuff. I am a long time
>>>>>>> Avid editor so whey apps from FCS start to flake I'm not sure
>>>>>>> what the process always is. I have had batch monitor issues
>>>>>>> with compressor once before and had to sort that out. Anyway,
>>>>>>> I have dumped the prefs and cleared qmaster and Compresor still
>>>>>>> quits on start up unexpectedly. Its very odd as it was fine
>>>>>>> yesterday.
>>>>>>>
>>>>>>> thanks
>>>>>>> Lou
>>>>>>> On Oct 20, 2009, at 4:45 PM, Andy Edwards wrote:
>>>>>>>
>>>>>>>> BTW, have you also run "repair permissions" from the Disk
>>>>>>>> Utility on your system hard drive? Make sure you are not
>>>>>>>> running any applications, go to your utilities folder and
>>>>>>>> locate the icon called Disk Utility. Select your system drive
>>>>>>>> and click "repair permissions.
>>>>>>>> but sometimes it helps put things back in order. Can you give
>>>>>>>> me any other details on your system and what you may have been
>>>>>>>> doing yesterday that might have changed when you came in today.
>>>>>>>>
>>>>>>>> Leaving work right now, so if I don't reply right
>>>>>>>> away.....rush hour :-( I'll check for your reply when I get
>>>>>>>> home.
>>>>>>>>
>>>>>>>> Andy
>>>>>>>>
>>>>>>>>
>>>>>>>> On Oct 20, 2009, at 5:32 PM, Lou Wirth wrote:
>>>>>>>>
>>>>>>>>> Andy
>>>>>>>>> I can't seem to find the prefs. Are they in the user library
>>>>>>>>> or the main drive library. Nothing in there says compressor.
>>>>>>>>>
>>>>>>>>> Lou
>>>>>>>>> On Oct 20, 2009, at 2:25 PM, Andy Edwards wrote:
>>>>>>>>>
>>>>>>>>>> What version?
>>>>>>>>>>
>>>>>>>>>> Check your activity monitor.
>>>>>>>>>> Stop and Restart Qmaster.
>>>>>>>>>> Trash Compressor prefs.......
>>>>>>>>>> settings.
>>>>>>>>>>
>>>>>>>>>> Andy Edwards
>>>>>>>>>>
>>>>>>>>>> On Oct 20, 2009, at 2:20 PM, Lou Wirth wrote:
>>>>>>>>>>
>>>>>>>>>>> Today. Compressor refuses to open. Never had a problem
>>>>>>>>>>> before. I
>>>>>>>>>>> get "Compressor Quit unexpectedly" error. It was fine
>>>>>>>>>>> yesterday. No
>>>>>>>>>>> changes to system. Anybody have this happen?
>>>>>>>>>>>
>>>>>>>>>>> thanks
>>>>>>>>>>> Lou
>>>>>>>>>>> Lou Wirth Productions
>>>>>>>>>>> 500Tamal Plaza, Suite 522
>>>>>>>>>>> Corte Madera, CA 94925
>>>>>>>>>>> www.louwirth.
>>>>>>>>>>> 415-924-9411p
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> [Non-text portions of this message have been removed]
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> ------------
>>>>>>>>>>
>>>>>>>>>> To learn more about the FinalCutPro-
>>>>>>>>>> http://groups.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>> Lou Wirth Productions
>>>>>>>>> 500Tamal Plaza, Suite 522
>>>>>>>>> Corte Madera, CA 94925
>>>>>>>>> www.louwirth.
>>>>>>>>> 415-924-9411p
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>> Lou Wirth Productions
>>>>>>> 500Tamal Plaza, Suite 522
>>>>>>> Corte Madera, CA 94925
>>>>>>> www.louwirth.
>>>>>>> 415-924-9411p
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>> Lou Wirth Productions
>>>>> 500Tamal Plaza, Suite 522
>>>>> Corte Madera, CA 94925
>>>>> www.louwirth.
>>>>> 415-924-9411p
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>> Lou Wirth Productions
>>> 500Tamal Plaza, Suite 522
>>> Corte Madera, CA 94925
>>> www.louwirth.
>>> 415-924-9411p
>>>
>>>
>>>
>>>
>>>
>
> Lou Wirth Productions
> 500Tamal Plaza, Suite 522
> Corte Madera, CA 94925
> www.louwirth.
> 415-924-9411p
>
>
>
>
>
>
>
> ------------
>
> To learn more about the FinalCutPro-
> http://groups.
>
>
>
>
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> The message was checked by ESET Smart Security.
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>
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