Friday, October 23, 2009

Re: [FCP-L] Compressor wont open

 

worth a shot.
thanks
On Oct 23, 2009, at 9:25 AM, B Conner - FCP-L wrote:

> If a different user resolves the problem, then you have two options,
> either of which will fix it.
>
> 1) Trash one user preference file at a time until you discover the one
> that resolves the problem (way too time consuming)
>
> or
>
> 2) Trash everything inside the entire user Preferences folder for your
> user. Empty the trash, restart, and it should be fixed. Afterward,
> you'll need to reset preferences for a number of apps, but that's a
> small price to pay, isn't it?
>
>
> Brian Conner
>
> P. S. I'd guess if you just trashed the QuickTime user preferences
> file,
> you'd be good to go, but that is just a WAG.
>
>
> Lou Wirth wrote:
>> Reinstalled Compressor and .....same problem. Wont open. Its soooo
>> baffling as it has always been fine and then overnight. It no longer
>> opens.
>>
>> Yes I can long in as another user but forget that as a regular
>> workflow. I have to hop into compressor 10 times a day sending off
>> review cuts. Have been using Streamclip in the meantime. But the
>> real concern for me is how this critical app just plain broke.
>>
>> Lou
>> On Oct 22, 2009, at 1:40 PM, Andy Edwards wrote:
>>
>>> You might want to post your findings on the FC- L about the new user
>>> setting working. I have never had to do this without doing a full
>>> "Flush and Fill" re-install of the OS and all FCP Studio Apps.
>>> There might be some gotchas that others have encountered and can
>>> help get all that you need into the new account so you can get back
>>> to work normally. Glad this worked out.
>>>
>>> Andy
>>>
>>> On Oct 22, 2009, at 2:16 PM, Lou Wirth wrote:
>>>
>>>> Okay. FCP did open with another user setting. And Compressor
>>>> opened as well. So what does that mean. How do I clean up my
>>>> original user settings?
>>>>
>>>> Lou
>>>> On Oct 22, 2009, at 1:01 PM, Andy Edwards wrote:
>>>>
>>>>> WARNING****** If you are running Snow Leopard, do not try this
>>>>> next step as logging into the guest account will wipe out your
>>>>> regular log in!!!!******
>>>>>
>>>>> If you are not running Snow Leopard, go to System Preferences,
>>>>> Accounts and create a new user. See if you can launch FCP or
>>>>> compressor from the new log in.
>>>>>
>>>>>
>>>>>
>>>>> Andy
>>>>>
>>>>> On Oct 22, 2009, at 1:47 PM, Lou Wirth wrote:
>>>>>
>>>>>> Gets more interesting now. I opened FCP and it did open. I went
>>>>>> to export seq to compressor just to see if compressor would open
>>>>>> and FCP froze up. I did a force quit and now FCP won't open at
>>>>>> all. I click the icon and it bounces in the dock but then
>>>>>> stops. Not even an "app quit unexpectedly" message. Just won't
>>>>>> open. Does this give you another clue to the problem?
>>>>>>
>>>>>> Lou
>>>>>> On Oct 20, 2009, at 8:26 PM, Andy Edwards wrote:
>>>>>>
>>>>>>> Sorry about the simple things. Couldn't get a grasp of how much
>>>>>>> you knew :-) Are you running Snow Leopard by chance or just
>>>>>>> Plain Leopard or even Tiger? Did you try and launch batch
>>>>>>> Monitor by itself and see if anything was still running in the
>>>>>>> background? Sorry to be asking so many questions, but just
>>>>>>> trying to grasp what might be the problem. I've had Compressor
>>>>>>> be a pain in the butt for a few weeks and only an Apple update
>>>>>>> and a re-install helped cure the issue. Maybe try some of the
>>>>>>> Compressor repair links others have sent and see if they help.
>>>>>>>
>>>>>>> Andy
>>>>>>>
>>>>>>> On Oct 20, 2009, at 5:51 PM, Lou Wirth wrote:
>>>>>>>
>>>>>>>> Did all that. I've been trouble shooting macs for very long
>>>>>>>> time so I did some of the standard stuff. I am a long time
>>>>>>>> Avid editor so whey apps from FCS start to flake I'm not sure
>>>>>>>> what the process always is. I have had batch monitor issues
>>>>>>>> with compressor once before and had to sort that out. Anyway,
>>>>>>>> I have dumped the prefs and cleared qmaster and Compresor still
>>>>>>>> quits on start up unexpectedly. Its very odd as it was fine
>>>>>>>> yesterday.
>>>>>>>>
>>>>>>>> thanks
>>>>>>>> Lou
>>>>>>>> On Oct 20, 2009, at 4:45 PM, Andy Edwards wrote:
>>>>>>>>
>>>>>>>>> BTW, have you also run "repair permissions" from the Disk
>>>>>>>>> Utility on your system hard drive? Make sure you are not
>>>>>>>>> running any applications, go to your utilities folder and
>>>>>>>>> locate the icon called Disk Utility. Select your system drive
>>>>>>>>> and click "repair permissions." It might take a few minutes,
>>>>>>>>> but sometimes it helps put things back in order. Can you give
>>>>>>>>> me any other details on your system and what you may have been
>>>>>>>>> doing yesterday that might have changed when you came in
>>>>>>>>> today.
>>>>>>>>>
>>>>>>>>> Leaving work right now, so if I don't reply right
>>>>>>>>> away.....rush hour :-( I'll check for your reply when I get
>>>>>>>>> home.
>>>>>>>>>
>>>>>>>>> Andy
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Oct 20, 2009, at 5:32 PM, Lou Wirth wrote:
>>>>>>>>>
>>>>>>>>>> Andy
>>>>>>>>>> I can't seem to find the prefs. Are they in the user library
>>>>>>>>>> or the main drive library. Nothing in there says compressor.
>>>>>>>>>>
>>>>>>>>>> Lou
>>>>>>>>>> On Oct 20, 2009, at 2:25 PM, Andy Edwards wrote:
>>>>>>>>>>
>>>>>>>>>>> What version?
>>>>>>>>>>>
>>>>>>>>>>> Check your activity monitor.
>>>>>>>>>>> Stop and Restart Qmaster.
>>>>>>>>>>> Trash Compressor prefs.......you will lose all your custom
>>>>>>>>>>> settings.
>>>>>>>>>>>
>>>>>>>>>>> Andy Edwards
>>>>>>>>>>>
>>>>>>>>>>> On Oct 20, 2009, at 2:20 PM, Lou Wirth wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Today. Compressor refuses to open. Never had a problem
>>>>>>>>>>>> before. I
>>>>>>>>>>>> get "Compressor Quit unexpectedly" error. It was fine
>>>>>>>>>>>> yesterday. No
>>>>>>>>>>>> changes to system. Anybody have this happen?
>>>>>>>>>>>>
>>>>>>>>>>>> thanks
>>>>>>>>>>>> Lou
>>>>>>>>>>>> Lou Wirth Productions
>>>>>>>>>>>> 500Tamal Plaza, Suite 522
>>>>>>>>>>>> Corte Madera, CA 94925
>>>>>>>>>>>> www.louwirth.com
>>>>>>>>>>>> 415-924-9411p
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> [Non-text portions of this message have been removed]
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> ------------------------------------
>>>>>>>>>>>
>>>>>>>>>>> To learn more about the FinalCutPro-L group, please visit
>>>>>>>>>>> http://groups.yahoo.com/group/FinalCutPro-LYahoo! Groups
>>>>>>>>>>> Links
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>> Lou Wirth Productions
>>>>>>>>>> 500Tamal Plaza, Suite 522
>>>>>>>>>> Corte Madera, CA 94925
>>>>>>>>>> www.louwirth.com
>>>>>>>>>> 415-924-9411p
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>> Lou Wirth Productions
>>>>>>>> 500Tamal Plaza, Suite 522
>>>>>>>> Corte Madera, CA 94925
>>>>>>>> www.louwirth.com
>>>>>>>> 415-924-9411p
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>> Lou Wirth Productions
>>>>>> 500Tamal Plaza, Suite 522
>>>>>> Corte Madera, CA 94925
>>>>>> www.louwirth.com
>>>>>> 415-924-9411p
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>> Lou Wirth Productions
>>>> 500Tamal Plaza, Suite 522
>>>> Corte Madera, CA 94925
>>>> www.louwirth.com
>>>> 415-924-9411p
>>>>
>>>>
>>>>
>>>>
>>>>
>>
>> Lou Wirth Productions
>> 500Tamal Plaza, Suite 522
>> Corte Madera, CA 94925
>> www.louwirth.com
>> 415-924-9411p
>>
>>
>>
>>
>>
>>
>>
>> ------------------------------------
>>
>> To learn more about the FinalCutPro-L group, please visit
>> http://groups.yahoo.com/group/FinalCutPro-LYahoo! Groups Links
>>
>>
>>
>>
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>> signature database 4525 (20091020) __________
>>
>> The message was checked by ESET Smart Security.
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>>
>
>
> ------------------------------------
>
> To learn more about the FinalCutPro-L group, please visit
> http://groups.yahoo.com/group/FinalCutPro-LYahoo! Groups Links
>
>
>

Lou Wirth Productions
500Tamal Plaza, Suite 522
Corte Madera, CA 94925
www.louwirth.com
415-924-9411p

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